Privacy Policy

Rebas (operated by REBAS Designer) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you shop for sustainable jute products on https://rebasdesigner.com.

What information we collect

We collect information you provide directly when you create an account, place an order, contact customer support, or subscribe to our newsletter.

Contact details: name, email address, phone number.
Shipping details: delivery address and order preferences.
Billing details: payment information, transaction records, and order history.
Account data: login credentials, saved addresses, and communication preferences.

How we use your information

We use your data to process orders, deliver products, respond to inquiries, improve our services, and personalise your shopping experience.

Process and ship your orders.
Communicate order updates, offers, and support.
Improve our website, product recommendations, and user experience.
Protect against fraud and ensure secure checkout.

Cookies and tracking

We use cookies, local storage, and similar technologies to make your visit smoother and help us understand how customers use our website.

Essential cookies for site functionality and account access.
Performance cookies to analyse and improve site performance.
Preference cookies to remember your shopping preferences.

Sharing your information

Rebas shares your information only with trusted partners who help us fulfil orders and operate our service.

Payment processors for secure checkout.
Delivery partners for order fulfilment.
Customer support providers and analytics services.
Government or legal authorities when required by law.

How long we retain your data

We retain your personal information for as long as needed to deliver our services and comply with legal obligations.

Order information, account details, and communication records are kept in accordance with applicable laws and our internal data retention policies.

Your rights

You can request access to, correction of, or deletion of your personal information. You may also unsubscribe from marketing emails at any time.

To exercise these rights, please contact us at contact@rebasdesigner.com.

Updates to this policy

We may update this Privacy Policy to reflect changes in our business or legal requirements. When we do, we will publish the updated version on this page with the effective date.

Continued use of the website after changes means you agree to the updated policy.